It was amazing to be able to quickly record a short video to explain things to colleagues and students. Hold the recording icon from Control Center and choose TechSmith Capture.TechSmith's Jing was the first tool that I used to make screencast videos more than a decade ago. Make sure you are recording using TechSmith Capture. Camtasia (Windows): McAfee Firewall Blocks TechSmith Fuse Mobile App.Camtasia (Windows): Connection from TechSmith Fuse Mobile App is Blocked by AVG.The articles below have instructions for AVG and McAfee. Third-party firewalls may block TechSmith Capture from connecting to the computer. Security Software Blocks TechSmith Capture Connect your mobile device and computer to another network.The network/router is disconnected or needs to be reset.In Camtasia, an error message appears if a QR code cannot be generated. Position the camera so that the QR code is centered within the corners of the scanner on your mobile device or tablet.Aim the camera on the device at the QR code on the computer screen.The device and Camtasia must be connected to the same network.If TechSmith Capture cannot scan the QR code located in Connect Mobile Device: Check your network or firewall settings.Reset router or wireless network by power cycling the modem first, router second.If the connection fails, try the following:.To confirm the connection to Camtasia, select Edit >Preferences > Partners > Mobile Sharing: On.NOTE:The mobile device and the computer running Camtasia must be connected to the same internet / wireless network. Can the QR code with your mobile device to link the device to Camtasia. File > Connect Mobile Device to get the QR code.Open Camtasia Project or New Project to send files from TechSmith Capture to Camtasia.If you are unable to send files from TechSmith Capture to Camtasia, please review the following: Unable to Send Files from TechSmith Capture to Camtasia This will record your device without the red status bar showing.įor more information, see this article.
Inserting the iOS device to Camtasia (Mac).Cropping out of the recording in Camtasia.Some options to remove the red status bar are: The iOS recorder is visible and cannot be removed while recording. Recording Status Bar at the Top of the Screen This is a known issue that we hope to fix in a future update. If recording with the microphone and the system audio track is empty, nothing is heard in Camtasia. Make sure the microphone is set to ON prior to recording.Ĭamtasia only imports the last audio track. Please try the options below to troubleshoot common problems with TechSmith Capture.
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